CRM Software Comparison - Guides For CRM

The Latest on CRM

Encryption: A Must for Digital Security

Start Your CRM Right with a Good Strategy

Optimize Your CRM with these Customer Nurturing Tactics

Research

How to Rise from the Stigma of Low-Trust Industries

Financial services and SEOs are two of the industries that people are constantly wary of. These, and other companies, are called low-trust companies, which makes customer relationship a more tedious … Continue reading How to Rise from the Stigma of Low-Trust Industries

Research

Using the Dalai Lama’s Principles for Customer Engagement

Customer relationship technologies are now all the rage these days with 59% of companies planning to increase spending for CRM technologies. From using social media to the best CRM software, … Continue reading Using the Dalai Lama’s Principles for Customer Engagement

Research

Increasing Influencer Use for Better Customer Relations

In establishing customer relations, every help counts, which is why companies usually turn to familiar faces like celebrities to promote their brand. But not only is this method very expensive, … Continue reading Increasing Influencer Use for Better Customer Relations

Research

Amazon’s Best Practices in Customer Service

Businesses all have their best practices, but one of the companies that successfully took a customer-centric approach to the next level is Amazon. The company lives up to its brand … Continue reading Amazon’s Best Practices in Customer Service

Research

Turning Good Customer Service to Outstanding Customer Service

Delivering great customer service is now one of the top priorities of companies who want to get a larger market share and retain old customers. This is highlighted by the … Continue reading Turning Good Customer Service to Outstanding Customer Service

SEE ALL

Strategies for Successful CRM Implementation

This document is designed to give you a better chance of successfully implementing CRM software solutions. In the end, CRM is not just about technology; it is about people and processes - supported by technology. While this document is about implementing technology, we will be discussing important prerequisites to finding and installing CRM technology. Those prerequisites will focus on people and processes.

When Do You Need CRM?

The buzz surrounding Customer Relationship Management (CRM) systems is hard to avoid. The benefits of this technology are touted as ushering in a new business era in local and national news pieces. It seems as though you can't get through a day without seeing testimonials from other companies describing how these programs have increased their conversion rates and boosted customer satisfaction.

10 Questions to Ask Before Purchasing a CRM System

You're ready to take the leap. You've reviewed the pros and cons of introducing a Customer Relations Management (CRM) System into your organization and you are convinced that this is a good business decision. You've discovered that the benefits of a CRM system are many: they can collect, organize and analyze tremendous amounts of data; can be accessed from anywhere and will bring a new level of efficiency to your firm's operations. You can almost taste the satisfaction that an increase to your bottom line, the new and improved level of customer satisfaction and the ability to ferret out new leads will bring to you and your company.

VIEW ALL GUIDES

CRM Adoption, Trends, and Challenges Survey

The Latest on CRM

How to Rise from the Stigma of Low-Trust Industries

Using the Dalai Lama’s Principles for Customer Engagement

Increasing Influencer Use for Better Customer Relations

Amazon’s Best Practices in Customer Service

Turning Good Customer Service to Outstanding Customer Service