Top Solutions to Social CRM Problems

April 25, 2016 / GuidesFor Team

Although CRM is the best solution for customer management, many businesses still struggle to maximize its many features especially now that social media has come into play. This article answers three important concerns of businesses:

  1. How can my organisation know which feeds and posts are relevant for us?
  2. My organisation has no way of collating all incoming consumer data sets and the channels are always growing.
  3. The marketing team is the one gathering the market data but they don’t have the skills or tools to translate the data into customer-centric solutions.

You will know the solutions after clicking the link. -Jayar Masiglat

Astute Solutions Blog including tips and best practices for customer experience topics.

Read the source article at astutesolutions.com

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