Cheat Sheet: Social CRM Integration

May 4, 2016 / GuidesFor Team

Having a CRM software is like playing a game in God-mode. You are in control of virtually everything under your nose. Add social media integration into your arsenal of CRM tools and you are no longer managing your customers, you are already engaging them!

This cheat sheet should convince you how powerful social media CRM is. The benefits listed here will not happen overnight but will eventually grow as your company starts to interact with customers.

The authors also list down 4 business insights on how you can involve your customers in conversations that your business can learn from. This is a gem worth reading! -Jayar Masiglat

Photo By Hariadhi, myself (Own work) [GFDL, CC-BY-SA-3.0 or CC BY 2.5], via Wikimedia Commons

Read the source article at How-To Help and Videos – For Dummies

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