AI on CRM is What You Need Right Now

June 20, 2017 / GuidesFor Team

IDC released a whitepaper on The Economic Impact of AI on Customer Relationship Management with one part of it focusing on how AI is expected to impact CRM. The paper notes the following ways;

  • speeding up sales cycles
  • improving lead generation and qualification,
  • solving customer support problems faster,
  • helping companies improve brand campaigns and recognition,
  • lowering costs of support calls and increasing resolution rates,
  • lowering the cost of recruiting employees and partners,
  • increasing revenue from optimized product marketing,
  • optimizing pricing,
  • optimizing distribution logistics, and
  • preventing loss through fraud detection

These ways can drastically change the game for every CRM user because they not only reduce costs, but will undoubtedly increase sales as well. Read this and find out what your company is missing without an AI on your CRM solution. – Gail Limpin

Read the source article at Forbes Welcome

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