December 1, 2018 / GuidesFor Team
Customer brand advocates are born from having a great experience with a company and staying due to great customer service. These brand advocates extend the reach of the company’s marketing department and are so effective that brand trust increases as 92% of people who have been referred by someone they knew come to trust the brands they have been referred to. With the advent of highly sophisticated CRM tools, CRM specialists can now more effectively reach out to their brand advocates and create more leads and sales. Here is how companies can use the power of technology to create CRM strategies that will help gain the company more ambassadors for their brand. -Jahra R.
Posted In: Research