December 1, 2018 / GuidesFor Team
Delivering great customer service is now one of the top priorities of companies who want to get a larger market share and retain old customers. This is highlighted by the fact that 70% of businesses are going to increase spending just to increase the scope of their use of CRM technology. But technology is only one part of the solution. The people behind the technology should also be trained to be more effective. This article discusses 4 ways how you business can leverage the technology you have to make your customer service top notch. -Jahra R.
Posted In: Research