Deciding to adopt a CRM system requires an in-depth analysis of what type of software would best fit your needs. This process starts with determining your business’ specific requirements, size, … Continue reading CRM Implementation Best Practices

CRM or customer relationship management, according to Salesforce, a world leader in CRM software, is a system that allows businesses to manage customer relationships and all relevant data and information … Continue reading 10 Must-Know CRM Statistics and Trends