Tag: CRM

Customer Experience

How to Create the Best Possible Experience for Your Customers

April 8, 2016 / GuidesFor Team

If you want your business to succeed, delivering the best customer experience matters. According to a HBR article, customer experience is no longer dependent on just providing excellent customer service … Continue reading How to Create the Best Possible Experience for Your Customers

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Small Business CRM

Why Your Small Business Needs a CRM Solution

April 6, 2016 / GuidesFor Team

Pretty much every business around practices some form of CRM, even if they’re doing so just on paper. However, the more successful ones have implemented a CRM software solution to … Continue reading Why Your Small Business Needs a CRM Solution

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12 Powerful Quotes That Delight You and Your Customers

March 7, 2016 / GuidesFor Team

Here at GuidesForCRM, nothing makes us happier than to bring B2B buyers and CRM solutions together. It’s a win-win match that, at the end of it all, just puts your … Continue reading 12 Powerful Quotes That Delight You and Your Customers

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5 Serious Signs Your Client Service Strategy Needs CRM

February 26, 2016 / GuidesFor Team

Angry customers can keep you up at night. They rant about you on social media and then take their business elsewhere…forever!  No one wants to give away good business just … Continue reading 5 Serious Signs Your Client Service Strategy Needs CRM

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10 Tips for Choosing a CRM System

February 24, 2016 / GuidesFor Team

Any business leader in touch with their bottom line will tell you customers are their greatest asset. This means that selecting the RIGHT Customer Relationship Management (CRM) tool for your … Continue reading 10 Tips for Choosing a CRM System

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10 Must-Know CRM Statistics and Trends

February 18, 2016 / GuidesFor Team

CRM or customer relationship management, according to Salesforce, a world leader in CRM software, is a system that allows businesses to manage customer relationships and all relevant data and information … Continue reading 10 Must-Know CRM Statistics and Trends

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Win Back Customers, Revisit Their Journey with You

February 16, 2016 / GuidesFor Team

Allow us to humor you for a minute with this skit from our friends at Pegasystems: So yeah maybe that’s a little over-the-top. But if it’s funny, it’s only because … Continue reading Win Back Customers, Revisit Their Journey with You

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8 Important Features to Look for in a CRM Solution

January 28, 2016 / GuidesFor Team

Any organization that provides customer service or a team of employees that face customers need a powerful CRM solution. With today’s dynamic and hyper-connected work environment, engaging with customers is critical … Continue reading 8 Important Features to Look for in a CRM Solution

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The Ultimate Checklist For Finding the Best CRM Tool for Your Business

January 28, 2016 / GuidesFor Team

Gone are the days when Customer Relationship Management systems merely served as shelves for customer data. CRM tools enable businesses to generate leads, follow up on prospects, and manage customer … Continue reading The Ultimate Checklist For Finding the Best CRM Tool for Your Business

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