Tag: Opinion

Issues with CRM Implementation

June 21, 2016 / GuidesFor Team

There are many types and variants of customer relationship management (CRM) software. For each company, customization of the CRM according to their business needs is necessary to reap all possible … Continue reading Issues with CRM Implementation

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How CRM Is Revolutionizing the Manufacturing Industry

June 3, 2016 / GuidesFor Team

Long regarded as a nuts-and-bolts industry, the manufacturing industry is now moving into the digital domain. In the Exponential Manufacturing Conference in Boston, a first in the industry, 50 manufacturing … Continue reading How CRM Is Revolutionizing the Manufacturing Industry

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3 Case Studies That Prove the worth of CRM

May 5, 2016 / GuidesFor Team

Even with the failure rates of CRM initiatives, some as high as a 63% failure rate according to Merkle Group Inc., CRM solutions are still considered to be the most … Continue reading 3 Case Studies That Prove the worth of CRM

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6 Levels of Social Media CRM That You Need To Know

May 4, 2016 / GuidesFor Team

If you haven’t tried out social media using CRM then read on. Social media has become the all-powerful tool of customers because they can easily express their opinions with just … Continue reading 6 Levels of Social Media CRM That You Need To Know

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Before Buying CRM, Make Sure It Goes Beyond Its Promise

April 29, 2016 / GuidesFor Team

This article is brave enough to say that CRM is dead. Killed by the very premise it was built upon–customer relationship. This is because many companies use CRM as a … Continue reading Before Buying CRM, Make Sure It Goes Beyond Its Promise

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How CRM Can Improve Customer Engagement

April 29, 2016 / GuidesFor Team

Customer engagement. There are many ways to do it. This is the new giant playing field that is constantly evolving but the rules remain the same–keep the customers happy. CRM … Continue reading How CRM Can Improve Customer Engagement

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3 Strategies that Make CRM an Invaluable Tool for Businesses

April 29, 2016 / GuidesFor Team

Still have no CRM? Read this article and find out what you are missing! If you really want your business to fully engage your customers, then CRM is just the … Continue reading 3 Strategies that Make CRM an Invaluable Tool for Businesses

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Top Solutions to Social CRM Problems

April 25, 2016 / GuidesFor Team

Although CRM is the best solution for customer management, many businesses still struggle to maximize its many features especially now that social media has come into play. This article answers … Continue reading Top Solutions to Social CRM Problems

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Cutomer Engagement Explained

April 22, 2016 / GuidesFor Team

If used properly and monitored consistently, CRM can foster customer satisfaction through its flexible interaction with the needs of the customers. After all, CRM should be able to engage more … Continue reading Cutomer Engagement Explained

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CRM or Customer Engagement Which is Which?

April 22, 2016 / GuidesFor Team

Customer experience is the most important factor in customer loyalty. CRM can help you achieve that. But whether the experience is heaven or hell depends totally on how well the … Continue reading CRM or Customer Engagement Which is Which?

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